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  1. You will need to contact our Business Call Centre to deactivate your Mobile Token from your current registered device. Once deactivation is done, you will need download BizChannel@CIMB Mobile App on your new mobile device in accordance with this FAQ page to access your Mobile Token.

  2. Downloading BizChannel@CIMB App on your device Download and install the “BizChannel@CIMB” Mobile App from Google Play or App Store. • To activate your Mobile Token, you will need to download BizChannel@CIMB Mobile App and Login BizChannel Website, www.cimb-bizchannel.com.my.

  3. • Same device is referring to the device that mobile token and BizChannel@CIMB mobile app is installed in. • Difference device is when mobile token and BizChannel@CIMB mobile app is registered in different devices. • Enter BizChannel@CIMB Company ID and User ID. • Tap “LOGIN” to proceed with SecureWord verification. Note:

  4. BizChannel@CIMB Mobile App: Download and install BizChannel@CIMB Mobile App from Google Play or App Store. 1st email: Email entitled BizChannel@CIMB Login Details; SMS notification: “First Time Login PIN” sent via SMS to registered mobile number

  5. If I lose my phone, can I register for SecureTAC on a new device? Yes, simply install the latest CIMB Clicks / CIMB OCTO App from the app store and follow the screen guide to complete the one-time activation. To deactivate SecureTAC in the lost phone, please contact our Consumer Contact Centre at +603 6204 7788 immediately.

  6. www.cimb.bizchannel.com.my

  7. How it Works. BizChannel@CIMB Mobile App - Video. How to Get Started. Step 1: Get the App. Download BizChannel@CIMB from the App Store or Google Play. Step 2: Enter Your ID. Enter your BizChannel@CIMB Company ID and User ID. If you do not have a User ID yet, you can register for one at BizChannel@CIMB. Step 3: Verify.