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  1. MCMC Consumer Care Centre Hotline: 1800-188-030 (8.30am – 5.30pm, Monday to Friday) Portal: https://postalforum.my/. If you are not satisfied with the solution offered, you can lodge your complaint to: MALAYSIAN COMMUNICATIONS AND MULTIMEDIA COMMISSION (MCMC) Consumer Protections Department.

  2. MCMC is the regulator for the converging communications and multimedia industry in Malaysia.

  3. Subsidiary Matters. Learn more about the Consumer Redress Portal. View All >> GET IN TOUCH WITH US. Malaysia Communications & Multimedia Commission (MCMC)

  4. FOLLOW THE STEPS BELOW TO MAKE YOUR COMPLAINT: Hubungi penyedia perkhidmatan anda untuk penyelesaian. Jika aduan anda tidak dapat diselesaikan, sila hubungi: THE COMMUNICATIONS AND MULTIMEDIA CONSUMER FORUM OF MALAYSIA (CFM) MCMC Tower 2, Jalan Impact, Cyber 6, 63000 Cyberjaya, Selangor. Emel: aduan@cfm.my.

  5. Jun 27, 2023 · How to lodge a complaint with the MCMC. The CRP is still accessible via aduan.mcmc.gov.my and it offers a new look. If you’re having an issue with your telco service, the front page now provides a shortcut for users to check on a telco’s network status or scheduled maintenance and outages.

  6. MCMC Handles 99.83% First Half of the Year Complaints: 99.83% of the 11,235 complaints related to cybercrimes were resolved in the first half of 2020. 18% of complaints were referred to social media platform providers for further action to be taken, while the remaining 1.27% or 143 complaints, were found to have violated provisions under ...

  7. They may channel their complaints via the MCMC's consumer redress portal at https://aduan.mcmc.gov.my, or by calling (1800) 188 030, the regulator said in a statement on Thursday.

  8. Jan 11, 2024 · They may channel their complaints via the MCMC's consumer redress portal at https://aduan.mcmc.gov.my, or by calling (1800) 188 030, the regulator said in a statement on Thursday.

  9. Apr 20, 2022 · Online complaint portal: https://aduan.skmm.gov.my/ Extracted from https://www.mcmc.gov.my/en/make-a-complaint/make-a-complaint. A tip if you are making a complaint online, always gather all relevant proof first before you lodge a complaint if not you are going to waste a lot of time for resolution.

  10. Jan 16, 2024 · MCMC encourages users to submit complaints about 5G access charges through its portal using this link. You may also contact the commission via their hotline at 1-800-188-030. 5G network services now cover 80.2% of populated areas in Malaysia.

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