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Welcome to Thames Water. We take care of water for 16 million people, enabling our customers, communities, and environment to thrive. All kinds of wildlife make our nature reserves, wetlands, and reservoirs home. They’re the perfect place to take a deep breath of fresh air and get lost in nature.
- About us
We deliver life's essential service, from that first cup of...
- Developer services
New water connection charges consultation 2025-26 We'd like...
- Wholesale
We're the UK’s largest wholesale water and wastewater...
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Register for an online account An online account is a great...
- Water Meters
Learn more about water meters, including how to read your...
- Who We Are
The essential service. Every day, we serve 16 million...
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- Understand Your Bill
We also consult CCW, the voice for water consumers. Your...
- About us
Thames Water offers various payment plans and methods to suit your needs. You can pay in full or in instalments by card, bank transfer, cash, cheque or GIRO, or get financial support if you need it.
Thames Water is a British private utility company that supplies water and treats wastewater in most of South England. It has a long history dating back to the 17th century, but also faces challenges such as ageing infrastructure, pollution, debts and potential renationalisation.
Mar 28, 2024 · Analysts say Thames Water's current debt amounts to about 80% of the value of the business, making it the most heavily indebted of England and Wales' water companies.
Jun 28, 2023 · The UK's biggest water firm faces collapse as it struggles to raise cash to pay its debts and improve its service. The government says it is ready to act if necessary, while the company's boss resigns and water bills rise.
Jun 29, 2023 · Thames Water, the UK's largest water company, faces a financial crisis and may need government intervention. Learn how it accumulated £14.7bn in debt, who owns it and why it was privatised in 1989.
Mar 29, 2024 · Thames Water is in trouble: cash-strapped, struggling to control sewage outflows and water leakage, and without the storage capacity to deal with shortfalls during hot weather.
