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If your baggage does not arrive on the same flight as you, or is lost or damaged during the flight, you may be entitled to compensation for the inconvenience caused. To claim compensation, you must file a written complaint with your airline: on arrival or within 7 days of arrival if your baggage is damaged; or.
Travel Claims. Make a claim in minutes. The preferred fast and easy way for getting your travel claims. Claim Online. Contact Us. Call. Claims Careline: 1-300-88-1007. Emergency Travel Helpline: +603-2785-6565. Email. Claims Careline: travelclaimscare@etiqa.com.my. WhatsApp. Whatsapp No: +60327804677. Whatsapp Link: eti.qa/whatsapp.
Baggage Services. Clear Filter. KLIA offers storage and lockers for passengers and visitors who wish to store luggage or other items.Baggage Solution is available at Main Terminal Building, Level 3 Arrival Hall KLIA & Level 2, Arrival Level Public Concourse, klia2. Open 24 hours a day, 7 days a week.
If you need to make a claim for damaged baggage, click on the Contact Us button below. For a proper assessment of your claim, you’ll need to provide photographs of the damaged item and where necessary, a formal quote for repairs from an authorised luggage repairer.
Access our MH Self Service Portal. Read what you can do in case of baggage delay or damage. You may request for special assistance or submit supplementary documents.
Guidelines for Checked-in Luggage. All airlines departing from both terminals in KLIA Terminal 1 & Terminal 2 have strict single cabin luggage policy for domestic and international flights. The objective of this policy is to ensure the safety and comfort of passengers during the flight.
Baggage claim form. If you have expenses due to pilfered, delayed, or lost baggage or damaged baggage that can’t be repaired by us, please complete this claim form. Once you have submitted your claim, you will receive an acknowledgement email prompting you to attach receipts to support your claim.
