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  1. Visit our General Insurance Customer Service Centre on Level 18 at our Head Office: Level 18, Menara Great Eastern. 303 Jalan Ampang. 50450 Kuala Lumpur. Operating Hours: Monday to Friday 8:30am to 5:15pm (except Public Holiday).

    • Customer Service

      Agent Service Appointment Booking. Please be advised that...

    • General Insurance

      Contact our Auto Assistance at 03-76283722 / 03-76281523 in...

    • Overview

      Get in touch today - we’re here to help. We’re proud of our...

    • e-Connect

      It’s a one-stop self-service portal for our Great Eastern...

    • Great Eastern Malaysia

      Great Eastern is the oldest and most established life &...

  2. Agent Service Appointment Booking. Please be advised that ONLY LIMITED SERVICING SLOTS are available daily. As such, once the daily servicing slots are fully booked, we will not be able to cater for unscheduled servicing request. We strongly encouraged you to log on to e-Connect to view your policy information or perform selected transactions.

  3. Click here for general enquiries about your life insurance plan. For more assistances, please contact our customer service centre hotline 1-300-1310 88.

  4. Great Eastern is the oldest and most established life & general insurance company in Malaysia. We got you covered in all aspects of life. Learn more.

  5. Contact our Auto Assistance at 03-76283722 / 03-76281523 in the event of accident. Click here for general enquiries about your general insurance plan. For more assistances, please contact our customer service centre hotline 1-300-1310 88.

  6. Get in touch today - we’re here to help. We’re proud of our reputation of providing the best advice for our policyholders. Whether you prefer to get in contact with us by post, email, phone or just want to pop in for a chat, here’s where you’ll find us. » Read more.

  7. It’s a one-stop self-service portal for our Great Eastern customers. Here, you can manage all things related to your portfolio. It’s secure, easy-to-use and you can access it on your phone or laptop anytime, anywhere.