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HSBCnet Helpdesk : 1300 88 1018 (Local calling charges may apply) 60 3 8312 3696 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8)
The easiest way to access our support material is to log on to HSBCnet and use the Virtual Assistant. Depending on agent availability, you can also use our LiveChat service for real-time support. To speak to a support agent directly, please select the link below.
Need help? Log on to HSBCnet and access the user guides portal which replaced the Help Centre. This portal offers intuitive and responsive features designed to make it easier to find support information such as articles, guides, short videos and tours.
HSBCnet's Virtual Assistant and Live Chat provide immediate online information and assistance to help you make the most of your HSBCnet experience. 1. Live Sign enables you to digitally sign your documents in a simple, convenient and secure way.
Customer Service and Technical Support. Phone Banking Helpdesk. Local call numbers 1300-88-1128. International call numbers +603 8321 5511. HSBCnet Technical. Within Malaysia. 1300-88-1018. Operation hours: Monday - Friday, 9.00 am - 6.00 pm. Outside Malaysia. +603 83123696. Operation hours: Monday - Friday, 9.00 am - 6.00 pm.
HSBCnet gives you a clear picture of all your global banking in one place, whenever and wherever you want it. It gives you straightforward access to your critical business functions in one consolidated platform – from comprehensive cash management, to trade and supply chain tools, securities services and global markets solutions.
Need help? Chat with us now! For general enquiries, Chat with us through the 'CHAT' icon located on the bottom right of the page. AVA, our virtual assistant is available 24/7 to answer your general non-account related queries.
