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If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia). oneworld Press Room
Do you need help? Malaysia Airlines customer services are committed to providing you with the best support. Contact us if you have any questions.
Adakah anda memerlukan bantuan? Perkhidmatan pelanggan Malaysia Airlines komited untuk memberikan anda sokongan yang terbaik. Hubungi kami bagi sebarang pertanyaan.
May 19, 2024 · Does Live Chat support international customers? Can I get assistance with booking or changing my flight through Live Chat? Can I use Live Chat for urgent matters or emergencies?
Self-service Support. Enjoy peace of mind with our self-service support, for safe and seamless travel for you. Learn more. Contact details. Need help? Reach out to our global contact centre or ticketing offices. Learn more. Mishandled Baggage. Track your claims status or create a case for delayed, lost or damaged baggage. Learn more. Feedback.
Contact us. We are committed to providing our customers with a memorable experience, and your feedback is important for us to make that possible. If you’re submitting a feedback on behalf of other customer (s), please complete the Letter of Authorisation and upload them as an attachment using the feedback form below.
Kindly drop us an email at group.helpdesk@malaysiaairlines.com and Malaysia Airlines' Groups team will assist you within (2) working days. Our Helpdesk team is open at the following times (Malaysia Time) : Monday to Friday : 8.30am – 5.30pm. Saturday, Sunday and Public Holidays (in Malaysia) : Closed.
May 19, 2024 · I missed my connecting flight on Malaysia Airlines due to the delay of my inbound flight on other airlines. Can you refund my ticket?
Join Enrich, the award-winning Travel & Lifestyle Loyalty Programme of Malaysia Airlines, it’s free and you get to enjoy exclusive privileges, rewards, plus more. Earn Enrich Points with us, oneworld® member airlines, our global network and lifestyle partners for exceptional perks and benefits.
5 days ago · Friday, 19 Jul 2024 5:28 PM MYT. KUALA LUMPUR, July 19 — A worldwide IT disruption is causing chaos with transport services, especially airlines, including in Malaysia. Here is a list of airlines and other services that have confirmed to be affected by the Microsoft and CrowdStrike disruption so far. Affected:
