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  1. Use the branch locator to find the nearest branch or ATM. Locate Us. INDIVIDUALS. BANKING ACCOUNTS. Personal Banking. Malaysia.Feedback@sc.com. Priority Banking. (Monday to Sunday, 9am to 9pm) +603 7718 9788/ 1300 889 999.

  2. Please select “Other Request” under category of “Other Banking Services”. Describe your request in the text box and submit to us. Cater to your financial needs anytime, anywhere with Standard Chartered Malaysia digital banking services. Explore our online banking services here.

  3. Standard Chartered Bank offers personalised banking solutions for your needs. From savings deposits, credit cards, loans, investments & more.

  4. Temporary ID (sent to your registered email with the bank); and Temporary Password (sent via SMS to your registered mobile number with the bank) Please call our Client Care Centre at 1300 888 888 or +603-7711-8888 or visit the nearest SCB branch if you did not receive

  5. Standard Chartered is the first bank in Malaysia to secure the EDGE certification, a renowned global business standard for gender equality, validating the Banks commitment in creating a gender-equitable workplace.

  6. As we are continuously striving to make every customer experience a pleasant one, your valuable feedback is important to us. Complete My Complaints/Compliments Form. Upon receipt, we will get in touch with you by the next business day.

  7. (except for Sat, Sun & bank holidays) Call Us; 800 988 0018 (within China) +86 400 888 8393 (overseas / mobile phone) Email; CNSME-Customer.Service@sc.com; Fax +86 755 2592 9581