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  1. Dictionary
    customer service

    noun

    • 1. the assistance and advice provided by a company to those people who buy or use its products or services.

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  2. www.forbes.com › advisor › businessWhat Is Customer Service? Definition & Best Practices

    Jun 13, 2023 · Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as:...

  3. www.tidio.com › blog › customer-service-definitionWhat Is Customer Service? [Definition and Examples] - Tidio

    May 22, 2024 · Some customer service definitions can be broader. Customer service is not only about what you do, but also your attitude. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them.

  4. www.coursera.org › articles › customer-serviceGood Customer Service: Definition, Examples, and Tips

    May 7, 2024 · Customer service refers to the support and assistance you offer to customers before and after they purchase your products and services. Customer service includes helping customers solve problems they encounter with a business's products or services.

  5. www.investopedia.com › terms › cWhat Is Customer Service, and What Makes It Excellent? - ...

    Feb 21, 2024 · Customer service is the interaction between the buyer of a product and the company that sells it. Good customer service is critical to business success, ensuring brand...

  6. www.zendesk.com › blog › good-customer-service-defined11 ways to deliver good customer service: Principles + tips -...

    May 6, 2024 · There are five essential elements of excellent customer service: understanding customer needs, providing quick service, effective customer service management, being customer-first, and prioritizing data security.

  7. www.zendesk.com › blog › customer-service-skillsWhat is customer service? - Zendesk

    May 16, 2024 · Customer service is the support you offer your customers, from the moment they first contact your business to the months and years afterward. Providing good customer service means being a reliable partner to your customers, going beyond helping them troubleshoot, use, and make informed decisions about your product.

  8. blog.hubspot.com › service › customer-serviceWhat Is Customer Service? The Ultimate Guide - HubSpot Blog

    Sep 22, 2023 · Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.