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  2. support.microsoft.com › en-us › account-billingAccount has been locked - Microsoft Support

    If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. How to unlock your Microsoft account. To unlock your account, sign in to get a security code. Sign in

  3. support.microsoft.com › en-us › officeUnblock my Outlook.com account - Microsoft Support

    If you still can't unblock your account by entering the security code or changing your password, go to When you can't sign in to your Microsoft account. Note: This article will help you reset your password, guide you if your password reset doesn't work, and there's a link to contact support.

  4. support.microsoft.com › en-us › account-billingReset a forgotten Microsoft account password

    1. Select Forgot password? If the "Enter password" window is still open select Forgotten your password? If not, select Reset password below, enter the username name for the account you’re trying to reset, and select Next. 2. Verify your identity.