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Find solutions for common topics such as tickets, baggage, check-in, refund, and more on Vietnam Airlines' website and app. Contact Vietnam Airlines via chat, social media, or branch offices for instant support.
- Baggage
Baggage - Helpdesk Center - Vietnam Airlines
- Buy Tickets/Payment/VAT Invoice
Buy Tickets/Payment/VAT Invoice - Helpdesk Center - Vietnam...
- Ticket Change
Ticket Change - Helpdesk Center - Vietnam Airlines
- Flight Schedule Information
Flight Schedule Information - Helpdesk Center - Vietnam...
- Career
Career - Helpdesk Center - Vietnam Airlines
- Social Media
Social Media - Helpdesk Center - Vietnam Airlines
- Travel Information
Travel Information - Helpdesk Center - Vietnam Airlines
- Vietnam Airlines' Branch Offices
Vietnam Airlines' Branch Offices - Helpdesk Center - Vietnam...
- Baggage
Vietnam Airlines JSC Headquarter 200 Nguyen Son Str., Long Bien Dist., Ha Noi city, VIETNAM. Contact Center in Vietnam: working time: 24/7 Call within Vietnam: 1900 1100 Call from foreign countries to Vietnam: +84 24 38320320 Email: Telesales@vietnamairlines.com. Lotusmiles Contact Center in Vietnam: working time: 24/7
Please contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam) or email Telesales@vietnamairlines.com
Before boarding to Vietnam Airlines, you may want to check the information for: folder_open Vietnam Airlines. Vietnam Airlines Kuala Lumpur Office located at 5-05, Level 5, Menara Hap Seng, Jalan P.Ramlee, 50250 Kuala Lumpur, Malaysia. Tel: +60 3 2031 1666.
Airline and airport contacts. The most appropriate way to resolve a complaint is to contact the airline or airport directly as they would be in the best position to assist you. If you haven’t made an official complaint with your airline or airport, use the contact details listed on this page to reach out to them.
Contact details of Vietnam Airlines' offices and customer care representatives in Vietnam & around the world for support