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  1. 1) Plug in Trustgate USB Token into computer USB port. 2) Wait for auto run window pop-up, then click “Run loader.exe” from the list. 3) If auto run pop-up window does not appear, go to My Computer and double click on Trustgate Token icon as below.

  2. Online Renewal Step: Enter www.msctrustgate.com to do renewal process. Click Apply on QUEST3PLUS box. Enter MyKad / Passport No. and Username (as registered with QUEST3+ Portal) and click Next button. Please wait while your data is being retrieve from BPFK database.

  3. www.msctrustgate.com › mytrustid › enrollmentMyTrust ID - MSC Trustgate

    Your application will be review, if USB Token will only be processed and courier within 5-7 working days for Peninsular Malaysia and 7-9 working days for Sabah and Sarawak. For assistance please email to dbkl-support@msctrustgate.com or call our support team at +603- 8318 1800

  4. Jul 17, 2018 · Upon completion of these 5 EASY STEPS, the USB Token can be retrieved by walk-in to MSC Trustgate (before 3pm) or postal delivery (will take up to 7 working days). If the USB token is not received within 7 working days, kindly contact MSC Trustgate.com Sdn. Bhd. at 03-8318 1800 or email to This

  5. Aug 18, 2020 · The address for self-collection of USB Token. MSC Trustgate.com Sdn. Bhd. (478231-x) Suite 2-9, Level 2, Block 4801, CBD Perdana, Jalan Perdana. 63000 Cyberjaya, Selangor Darul Ehsan, Malaysia.

  6. To conduct transactions for product registration, variation, licensing, renewal and other related transactions, you must register your membership and purchase your digital certificate in the form of USB token. Once you have obtained and installed your digital certificate, you will be able to conduct your transactions in QUEST 3+.

  7. Digital certificate is used for user authentication to give assurance & provide a means of providing an identity in electronic transactions. Digital Signing is used to make sure integrity and authenticity of data/form that are submit through QUEST 3+. 2.0 Requirement.

  8. Purchasing of digital certificate can be made over-the-Counter at the following address: MSC Trustgate Sdn. Bhd Suite 2-9, Level 2, Block 4801, CBD Perdana,Jalan Perdana, 63000, Cyberjaya Selangor. Tel: 03-83181800 Emel: mycukai-suppport@msctrustgate.com Laman Web: www.msctrustgate.com.

  9. Dec 25, 2017 · dilakukan dengan menaip PKI Token Manager pada Windows search dan tekan butang Enter. Sila rujuk seperti di bawah , 9. Klik pada ikon shortcut PKI Token Manager. Tetingkap Trustgate Token Manager akan muncul. Di sini, pengguna dapat melihat token info, change user pin, login to view certificate dan Change default token options.

  10. MSC Trustgate is a licensed Certificate Authorities (CA) as listed by the Malaysian Communications And Multimedia Commission (MCMC) under the Digital Signature Act 1997 to issue and manage digital certificates / identity based on Public Key Infrastructure (PKI) for the Malaysian market.

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