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  1. Hotline is available 24/7 for scam reporting, lost/stolen of card (s) or unauthorised transaction. You may also contact National Scam Response Centre at 997 (8:00am - 8:00pm daily) If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team.

  2. How can I change my HSBC credit card PIN? You can call the credit card PIN Hotline at 03 - 8321 8999 to change your PIN. How do I make an online payment to my HSBC credit card? You can make online payments via the HSBC Online Banking and HSBC Malaysia Mobile Banking app. How do I increase/decrease my HSBC credit card credit limit?

  3. Call our 24-hour Activation hotline +603 8321 8999 . Press “1” to start the activation process. Discover how to maximise your credit card here. Perks exclusive to you. Your Credit Card benefits at a glance. Credit Card features and services. Get connected via Mobile Banking. Step 2 – Create PIN. To safeguard against unauthorised use.

  4. Get cashback when you dine, shop and have fun with your HSBC Live+ Credit Card. Learn more about the perks and rebate you can enjoy with this credit card. ... You can apply for an HSBC Live+ Credit Card at any HSBC Malaysia branch or selected roadshows and choose between a Samsonite ZELTUS Spinner 69cm EXP with built-in scale, worth RM1,699 or ...

  5. I did not receive my credit card/-i, how can I check my card delivery status? You can check your credit card delivery status by contacting the Customer Service Hotline. HSBC Bank Malaysia. Local call numbers: 1300 88 1388. International call numbers: +603 8321 5400 . HSBC Premier & Amanah Premier. Local call number: 1300 88 9393

  6. Primary cardholder must be at least 21 years of age; supplementary cardholder must be at least 18 years old. Unlock a world of travel freedom with instant reward redemption with an extensive selection of airline and hotel partners. Apply and enjoy an online exclusive offer of up to 800,000 Reward points. T&Cs apply.

  7. Taking quick action can help overcome some of the difficulties cause by identity theft. We suggest you make a report to local authorities immediately to report any identity theft. In addition, if you are a HSBC Amanah credit card-i holder, call 1300-80-2626 / 603-8321-5200 to report any lost/stolen HSBC Amanah credit card-i(s) immediately.

  8. Get banking and financial investment services including credit cards, internet and mobile banking, accounts, and loans online at HSBC Malaysia.

  9. Help and support. Frequently asked questions. Find the answers to common questions here, or contact us with your specific enquiry. Forms and documents. Save time and download forms and documents online from our download centre. Contact us. Get in touch if you are having any issues with banking or have questions. Notices.

  10. You can call either the HSBC Premier, HSBC Amanah or HSBC Bank hotline, depending on your account type, and contact a Telebanking customer service officer for help resetting your Telebanking security.