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Jun 24, 2024 · Concise FAQ page providing quick answers to common questions about Troubleshooting & Technical Issues.
Enter your email, phone, or username and we'll send you a link to get back into your account.
If you're trying to move a username from one of your accounts to another of your accounts, you can do this yourself. Log into the account that currently has the desired username. Change the username to something else (try adding a number or underscore). This will immediately free up the username for use by other accounts.
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How to reset your password on iPhone or iPad. On the welcome page, select Sign in and then Forgot password? Enter the email address or username that you are trying to request a password reset for. If you have a phone number associated with the account, you can choose to receive a reset via SMS.
Select Use phone number to reset password. Select your country prefix. Enter your phone number in the box. Press the Submit button. Select Verify and complete the process. This will send a 6-digit number to your phone. Enter the Code (6-digit) number in the box. Press the Verify button. Enter and confirm your new password.
Trouble with logging in? Enter your email address, phone number or username, and we'll send you a link to get back into your account. Email address, phone number or username
