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  1. In addition, if you are a HSBC credit cardholder, call 1-300-88-1388 / 603-8321-5400 to report any lost/stolen HSBC credit cards immediately. Fraud prevention Your credit card is as good as cash.

  2. Aug 22, 2023 · Online banking. Start banking online with us today to securely manage your accounts anytime, anywhere. Log on now. New fraud counter-measures effective 22 August 2023. Verification needed for new online and mobile banking registration. There's a 12-hour cooling-off period for Mobile Secure Key set-up. You'll need at least iOS 14 or Android 8 to ...

  3. Inform the Bank immediately calling our 24 hours hotline at 1300-80-2626 / 603-8321-5200. Lodge a police report. Thereafter notify the Bank in writing with a copy of police report. You are advised to logon direct to HSBC Amanah website at www.hsbcamanah.com.my and not through any other URL link addresses.

  4. English, Bahasa Malaysia. Feedback/Complaints. Feedback/Complaints. Telephone. HSBCnet Helpdesk : 1300 88 1018 (Local calling charges may apply) 60 3 8312 3696 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) Contact us by e-mail.

  5. Step 1: Call 03- 8321 8000 to enrol. Step 2: Authenticate yourself by entering your account credentials. Step 3: Create a unique Voice ID by saying "My voice is my password" in any of the below languages 3 to 5 times: English: "My voice is my password". Bahasa Malaysia: "Suara saya adalah kata laluan saya". Mandarin ...

  6. Follow these instructions to register with the app. Step 1: Download HSBC Malaysia Mobile Banking App. Step 2: Open the app and follow the on-screen instructions to register. You'll get an SMS when you're finished, and another SMS once you've set up your 6-digit PIN and Mobile Secure Key. Step 3:

  7. Block/Unblock your card Temporarily block or unblock your credit card if it’s lost or misplaced directly through the HSBC Malaysia Mobile Banking app. Mobile Banking: 1. Log on to your mobile banking. 2. Select the card you want to block. 3. Under View More, click Manage Cards. 4. Click on Temporarily block this card. 5. Your card is now ...