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  1. Temporary Password (sent via SMS to your registered mobile number with the bank) Please call our Client Care Centre at 1300 888 888 or +603-7711-8888 or visit the nearest SCB branch if you did not receive your Temporary ID and/or Temporary Password

  2. Online banking is a simple, secure, hassle-free Internet banking service that allows Standard Chartered customers to perform banking transactions through the Internet anywhere and anytime of the day. Is the service available 24-hours?

  3. To start a chat, click on the chat icon on the bottom right of this page. Our chatbot is available 24/7 to assist you with your queries. If you need further assistance, you can request to be connected to an agent. Live chats are available from Monday to Sunday (including public holidays), 8am to 8pm.

  4. Journey from here to everywhere. Earn more Miles whether you dine or travel domestically & abroad with the Standard Chartered Journey Credit Card. Stop. Think. Block. Stay safe while you enjoy the convenience of banking online. To report a scam, call our emergency hotline at +603 7849 6888.

  5. 59000 Kuala Lumpur. Tel: 03-2282 2280. Fax: 03-2282 3855. Email: info@sidrec.com.my. If you are dissatisfied with the outcome of the dispute resolution process, you may further refer your dispute to the Securities Commission Malaysia.

  6. With 2FA, Standard Chartered Internet banking customers will be required to provide a unique Additional Logon PIN (ALP) for accessing personal account details and to perform online transactions. This is in addition to the existing Internet banking Username and Password and in line with the recommendations from Bank Negara Malaysia (BNM) for all ...

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