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Get help & support for your OCBC Malaysia bank account. From online banking to credit card questions, get all your questions answered now.
- Tax Residency
Common Reporting Standard (CRS) is a global framework for...
- Fees & Charges
Earn up to 4.35% p.a. for 4 months on your newly opened OCBC...
- ATM FAQs & Enquiries
You can use OCBC Internet banking (Customer services > Cards...
- Bank Credit/Debit Card FAQs
In the event of fraud, you will not be held responsible for...
- Foreign Exchange Notices
OCBC Bank (Malaysia) Berhad and OCBC Al-Amin Bank Berhad...
- Bank Insurance FAQs
Visit your nearest OCBC branch or contact us at +603 8317...
- Bank Investments FAQs
Earn up to 4.35% p.a. for 4 months on your newly opened OCBC...
- Online Bank Account FAQS
*Business day refers to a working day from Monday to Friday...
- Tax Residency
Get help & support for OCBC Malaysia's products & services, such as online banking, credit/debit card activation, investments & special enquiries.
Send us your contact details so that we can reach out to you. Contact us anytime, anywhere or bank at your nearest branch. Call us or leave your details with us and we will contact you.
Skip the queue with OCBC's 24-hour self-service phone banking. Enjoy banking support for your account-related queries anytime, anywhere. Find out more.
Contact us. Get the support you need in the way you prefer. Useful links for self-service. Perform simple banking services on your own without leaving your home or calling us. Check account balances. Check card spends and available credit. View e-Statements. Change personal details. Change mailing address. Retrieve online banking access code.
You may contact our Contact Centre at the numbers below to speak to our friendly Customer Service Executives. Hotlines. Personal Banking. 1300 88 5000 overseas 603-83175000. Enquiries, complaints & feedback. Fill in our online feedback and enquiry form and we'll get back to you promptly.
Apply for Phone Banking. Download the form or collect it from our branches. You can select your Telephone PIN on the spot (applicable during account opening). You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.
