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Toronto Hydro owns and operates an electricity distribution system that delivers electricity to approximately 790,000 customers in Canada’s largest city.
Log in to our self-serve portal to manage your Toronto Hydro account, view your bills and payment history and access more online services.
You can reach our Customer Care team Monday to Friday between 8 a.m. and 8 p.m. In case of outages or emergencies, our team is available 24/7. 416-542-8000. Press 1 for outages, wires down and forestry-related emergencies.
View real-time outage updates and status for Toronto Hydro customers on the interactive map.
Toronto Hydro Corporation is an electric utility that operates the electricity distribution system for the city of Toronto, Ontario, Canada. As of 2018, it serves approximately 772,000 customers [3] and delivers approximately 19% of the electricity [3] consumed in Ontario.
The Toronto Hydro mobile app provides access to our outage and construction maps, your online account, and other tools and services. The app is available in the Apple App Store for iOS devices (version 14.3 and newer) and in the Google Play Store for Android devices (version 7.0 and newer).
We’ve been recognized as a Sustainable Electricity Leader™ by Electricity Canada in recognition of our commitment to responsible environmental, social and economic practices, and to the principles of sustainable development. Learn more about Toronto Hydro, including our company overview, history, leadership and corporate governance practices.
