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Toronto Hydro provides electricity to over 790,000 customers in Toronto. Learn how to stay safe around powerlines and how to update your email address for improved customer service.
- Log In
Toronto Hydro owns and operates an electricity distribution...
- View My Bills and Payments
Log in to our self-serve portal to manage your Toronto Hydro...
- Start, Stop, Move Account
Set up a new account I want to open up a new Toronto Hydro...
- Your Bill Explained
Detailed electricity bill information for residents,...
- Ways to Pay
Pay your bill by mailing a cheque payable to Toronto...
- Rates
Delivery Charges cover the cost of delivering electricity...
- Log In
Log in to our self-serve portal to manage your Toronto Hydro account, view your bills and payment history and access more online services.
You can reach our Customer Care team Monday to Friday between 8 a.m. and 8 p.m. In case of outages or emergencies, our team is available 24/7. 416-542-8000. Press 1 for outages, wires down and forestry-related emergencies.
Toronto Hydro Corporation is an electric utility that operates the electricity distribution system for the city of Toronto, Ontario, Canada. As of 2018, it serves approximately 772,000 customers [3] and delivers approximately 19% of the electricity [3] consumed in Ontario.
May 1, 2024 · Find out the current rates and charges for electricity delivery, regulatory and additional fees in Toronto. Compare different price plans and learn how they are set by the Ontario Energy Board.
We’ve been recognized as a Sustainable Electricity Leader™ by Electricity Canada in recognition of our commitment to responsible environmental, social and economic practices, and to the principles of sustainable development. Learn more about Toronto Hydro, including our company overview, history, leadership and corporate governance practices.
The Toronto Hydro mobile app provides access to our outage and construction maps, your online account, and other tools and services. The app is available in the Apple App Store for iOS devices (version 14.3 and newer) and in the Google Play Store for Android devices (version 7.0 and newer).
