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1) Plug in Trustgate USB Token into computer USB port. 2) Wait for auto run window pop-up, then click “Run loader.exe” from the list. 3) If auto run pop-up window does not appear, go to My Computer and double click on Trustgate Token icon as below.
Online Renewal Step: Enter www.msctrustgate.com to do renewal process. Click Apply on QUEST3PLUS box. Enter MyKad / Passport No. and Username (as registered with QUEST3+ Portal) and click Next button. Please wait while your data is being retrieve from BPFK database.
Your application will be review, if USB Token will only be processed and courier within 5-7 working days for Peninsular Malaysia and 7-9 working days for Sabah and Sarawak. For assistance please email to dbkl-support@msctrustgate.com or call our support team at +603- 8318 1800
Jul 17, 2018 · Upon completion of these 5 EASY STEPS, the USB Token can be retrieved by walk-in to MSC Trustgate (before 3pm) or postal delivery (will take up to 7 working days). If the USB token is not received within 7 working days, kindly contact MSC Trustgate.com Sdn. Bhd. at 03-8318 1800 or email to This
Aug 18, 2020 · Username can be checked in membership slip and password can be reset at the icon 'forget password' in Quest3+. For existing Quest2 / Quest3 users, when first time login to Quest3+, kindly reset your password at icon 'forget password' in Quest3+. The default password can be changed under membership utilities once login.
Digital certificate is used for user authentication to give assurance & provide a means of providing an identity in electronic transactions. Digital Signing is used to make sure integrity and authenticity of data/form that are submit through QUEST 3+. 2.0 Requirement.
Purchasing of digital certificate can be made over-the-Counter at the following address: MSC Trustgate Sdn. Bhd Suite 2-9, Level 2, Block 4801, CBD Perdana,Jalan Perdana, 63000, Cyberjaya Selangor. Tel: 03-83181800 Emel: mycukai-suppport@msctrustgate.com Laman Web: www.msctrustgate.com.
