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Jul 30, 2024 · On the Halo Support website, you can read about Halo content updates, check known issues with Halo games, and report any technical issues or bugs you’ve found. The Halo Support Team is part of 343 Industries, so we can bring your issues directly to the developers of Halo.
- What We Do
The Halo Support Team is part of Halo Studios, which means...
- Frequently Asked Questions
A Windows Insider Beta Build of Windows Is Causing Problems...
- All Articles
Halo Support; Halo Infinite Halo Infinite. Frequently Asked...
- Player Guide
Guide to Halo Infinite Multiplayer Game Mode Rules; How to...
- Report a Player
To report a player for violating the Xbox Community...
- Ban Appeal
Threatening, using profanity, or insulting language when...
- Halo Spartan Code
All Halo players are bound by the Xbox Community Standards...
- Halo Infinite Forge Overview
When loading a canvas for the first time, all essential...
- What We Do
Reach Us Through These Channels. Call Us. 8:00AM - 9:00PM, including public holidays. (+603-58703107) Live Chat. 8:00AM - 9:00PM, including public holidays. Visit Us. Locate Us. Enquiry.
Contact us by Phone. Our phone number is (214) 238-9788 & we'll be available to assist during our phone operating hours: 9:00 am - 5:00 pm EST (M-F) 10:00 am - 4:00 pm EST (Sat-Sun) Contact us using our AI Support Bot. Go to www.halocollar.com. Once there, you should see an icon at the bottom right hand side. Click that box to open up the chat.
Follow these steps to submit a ticket: Log into your account using the sign in link in the top right corner of the Halo Support site, or click here to sign in. At the top of the home page, to the right of “Select A Topic”, select the game or area you wish to submit a support ticket for.
Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.
Submit a ticket within Support Options, and our support experts will prioritize your case.
Learn about Halo and Halo Infinite on Xbox consoles and Windows devices, Halo Infinite campaign issues, and where to get troubleshooting help.