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  1. monzo.com › help › app-helpMonzo Help - Contacting support

    Learn how to chat with Monzo support team 24/7 for urgent issues, or call them for free between 7am and 8pm. You can also email them for some queries or update your details in the app.

    • Blog

      When we launched our new Monzo home screen, Katherine spent...

    • Press

      Press - Monzo Help - Contacting support

    • Accessibility

      At Monzo we know that your mental health profoundly impacts...

    • Careers

      One that lives on your smartphone and built for the way you...

  2. monzo.com › blog › 2018/11/02Introducing Monzo Chat

    Nov 2, 2018 · With Monzo Chat there’s only one conversation, in one window, where you might interact with different people from Monzo. So it’s easier for you and us to see what conversations we’ve had before.

  3. community.monzo.com › t › live-chatLive chat - Help - Monzo Community

    Apr 13, 2021 · How do I access the live chat? It’s not live chat, really. You send a message and wait for a notification that someone has replied. It might be minutes, it might be hours. As for one Monzo worker; it depends on the nature of your query.

  4. www.livechatdirectory.co.uk › monzo-live-chatMonzo Live Chat | Customer Service - Live Chat Directory

    Monzo Live Chat Is Open For The Following Hours: Urgent: 24 hours a day – 7 days a week. General queries: 07:00 am – 08:00 pm – 7 days a week. The Live chat service has an award-winning team of friendly and experienced advisors.

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  6. community.monzo.com › t › hi-how-can-i-contact-monzo-in-liveHi how can i contact Monzo in live chat

    Feb 14, 2021 · A user asks how to contact Monzo in live chat when their account is blocked. Other users reply with phone number, email and app support options.

  7. monzo.com › help › us-general-infoMonzo Help - Calling Monzo Support

    If you need urgent help - the quickest and easiest way to reach us in-app. Just press the Help button in your Monzo app to start a chat with us 💬

  8. community.monzo.com › t › in-app-chat-where-is-itIn-app chat, where is it? - Help - Monzo Community

    Feb 8, 2020 · It’ll give you the option of starting a chat if you can’t find what you’re looking for. It makes sense really, a lot of people will go directly to the chat when their questions are already answered in the help documents.