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My Battle.net Account is locked. We may perform a secure check on Battle.net accounts when there's a change in access. This can mean a long time has gone by since last time you logged in, or maybe you've logged in from an unfamiliar location.
Troubleshooting steps when you can log into your account management page but not the Battle.net App
Recovering Battle.net Account Login Information. If you have forgotten the email address registered to your Battle.net Account, and set up phone notifications, you can recover it through our recovery tool. If you don't know your password, try to perform a password reset.
Learn how to protect your Blizzard account from hackers with strong password, authenticator, and security software. Find out how to avoid sharing your account with friends and family and how to recover access in case of problems.
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