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  1. Service & Repair Locations – DELSEY PARIS USA. We build our luggage using the best materials out there… but every now and then, the journey is bound to get bumpy. Scroll on to see how we can help. Your luggage has a warranty that covers manufacturing defects in workmanship and materials.

    • Accessibility

      Accessibility - Service & Repair Locations – DELSEY PARIS...

    • FAQ

      The original inventor of rolling luggage, DELSEY is the...

    • Contact Us

      Contact the DELSEY Paris US Customer Service team with...

    • Our Story

      DELSEY PARIS was the first brand to offer luggage with an...

    • Store Locator

      Search by zip code to find your nearest authorized DELSEY...

    • Values

      FREEDOMA value derived from its French heritage, freedom at...

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      We would like to show you a description here but the site...

    • Toiletry Bags

      Toiletry Bags - Service & Repair Locations – DELSEY PARIS...

  2. Learn how to contact Delsey Luggage for warranty and repair service in Canada and worldwide. Find the list of authorized service centres and distributors for your luggage needs.

  3. Learn how to contact DELSEY After-Sales Service for warranty, repairs and customer service. Find out the terms and conditions of the commercial warranty and the legal warranties for DELSEY luggage.

  4. 1. Identifying Replacement Needs: Assess your luggage to identify the specific parts that require replacement. Common replacement parts include wheels, zippers, extension handles, and carrying handles. 2. Contacting Customer Service: To order replacement parts, reach out to our Customer Service team through our online form. Clearly specify the ...

  5. Here's a step-by-step guide on how you can get your product repaired under our warranty coverage. 1. Determine Warranty Eligibility: Check if your product is still within the warranty period. Refer to your product labeling, hangtag, or documentation for the warranty duration.

  6. A missing or damaged wheel shouldn't impede your travel plans. At DELSEY PARIS, we're committed to ensuring your journey is smooth. Let's explore how you can request a replacement wheel for your DELSEY PARIS luggage. 1. Assessing Wheel Damage: Identify the specific wheel or wheels that need replacement.

  7. Before initiating any product return, please contact DELSEY After-Sales Service by clicking this link and selecting the option "Warranty, Repairs & Customer Service." If you don't have internet access, you can obtain information about the nearest After-Sales Service center or the retailer where you purchased your p

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