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  1. Service & Repair LocationsDELSEY PARIS USA. We build our luggage using the best materials out there… but every now and then, the journey is bound to get bumpy. Scroll on to see how we can help. Your luggage has a warranty that covers manufacturing defects in workmanship and materials.

    • Accessibility

      The original inventor of rolling luggage, DELSEY is the...

    • FAQ

      The original inventor of rolling luggage, DELSEY is the...

    • Contact Us

      Contact the DELSEY Paris US Customer Service team with...

    • Our Story

      DELSEY PARIS was the first brand to offer luggage with an...

    • Store Locator

      Search by zip code to find your nearest authorized DELSEY...

    • Values

      FREEDOMA value derived from its French heritage, freedom at...

    • Search

      We would like to show you a description here but the site...

    • Toiletry Bags

      Since 1946, DELSEY has been accompanying travelers from all...

  2. If you need service on a non-warranty repair, contact our Customer Service Department and they will direct you to an authorized service center that will repair your bag at a nominal cost. Delsey Luggage offers a worldwide service program wherever you travel.

  3. OUT-OF-WARRANTY REPAIR. If you wish to have your DELSEY luggage repaired that is no longer under warranty, you can contact an authorized DELSEY repair center, which will offer to repair your product under conditions specific to each center and at appropriate costs. LEGAL WARRANTIES

  4. We understand that wear and tear happen, and sometimes repairs are needed to keep your DELSEY PARIS product in top condition. Here's a step-by-step guide on how you can get your product repaired under our warranty coverage.

  5. [{"title":"Ultra-secure luggage with the original anti-theft zip\n","content":"Your luggage is equipped with DELSEY's patented ultra-secure closure system: the SECURITECH® 2 zip. This unique closing system is 3 times more resistant to intrusion than a conventional zipper and offers optimal security for your luggage.

  6. Premier Luggage & Bag Services Centre @ 1 Utama is providing on the spot luggage repair services for the majority of replacements of wheels, handles, zip heads, zip pullers, unlocking locks and the replacement of combination locks which can be completed within 1 to 2 hours.

  7. We're here to help! *Our US Customer Service hours are Monday - Friday 9am - 5pm ET excluding federal holidays. *Due to a high volume of inquiries, please allow up to 3 - 5 business days for a response.

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