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If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia). oneworld Press Room
Do you need help? Malaysia Airlines customer services are committed to providing you with the best support. Contact us if you have any questions.
We are committed to providing our customers with a memorable experience, and your feedback is important for us to make that possible. If you’re submitting a feedback on behalf of other customer (s), please complete the Letter of Authorisation and upload them as an attachment using the feedback form below. Top.
Does Live Chat support international customers? Can I get assistance with booking or changing my flight through Live Chat? Can I use Live Chat for urgent matters or emergencies?
In need of assistance? The Malaysia Airlines customer service team is dedicated to ensuring you receive the best support. Get in touch with us for any enquiry.
Self-service Support. Enjoy peace of mind with our self-service support, for safe and seamless travel for you. Learn more. Contact details. Need help? Reach out to our global contact centre or ticketing offices. Learn more. Mishandled Baggage. Track your claims status or create a case for delayed, lost or damaged baggage. Learn more. Feedback.
Kindly drop us an email at group.helpdesk@malaysiaairlines.com and Malaysia Airlines' Groups team will assist you within (2) working days. Our Helpdesk team is open at the following times (Malaysia Time) : Monday to Friday : 8.30am – 5.30pm Saturday, Sunday and Public Holidays (in Malaysia) : Closed
