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  1. Mar 1, 2022 · Change default account for desktop Office. I have a Microsoft 365 account (for work) and I manage both my own Microsoft account & a general "office" account. When I use the programs online via my browser I am automatically logged in with my own account, but when I open a file using the desktop apps, it defaults to the office account.

  2. Mar 29, 2024 · Contact Microsoft Support: If you're still unable to access your account after trying the above steps, you may need to contact Microsoft Support for further assistance: Visit Microsoft Support Page: Go to the Microsoft support website. Select Microsoft 365: Choose 'Microsoft 365' as the product you need help with. Contact Support: Click on 'Contact support' to get in touch with a Microsoft ...

  3. Jul 4, 2022 · Also, you need to use a Personal Microsoft Account to setup Office. You can use a Gmail address. Note: the Microsoft Account that you use is permanently associated with the Product Key used to redeem Office. Only Microsoft Support can change it, and they are very reluctant to do so. You cannot use a work email address, unless you purchase ...

  4. Sep 18, 2014 · 2. Go to User Accounts and Family Safety -> Click on User Accounts. 3. In the left pane, click Manage your credentials. 4. In the Credential Manager > Windows Credentials > Generic Credentials look for the live account ID and password (your Microsoft Account) and remove it and restart the computer. Try the above steps and let us know the result.

  5. Feb 28, 2019 · 2.Control Panel>User Accounts>credential manager>Windows Credentials, remove all Office 365 credentials that look like: MicrosoftOfficeXXData:XXXXXXXXX. Also, you could use SARA Tool to troubleshoot on this kind of sign-in or activation issue. Fix Outlook and Office 365 problems. Please let us know the result.

  6. Sep 13, 2024 · 4. Put their phone number in this format (+1 2105555555) without the brackets and save as the primary SMS method. 5. Walk the user through going into the app, selecting their profile (They may have more than one.), select the gear/cog at the top right and select to delete account.

  7. Jun 17, 2022 · And on that window, I am unable to change the login: 1) I am logged into two accounts here, account 1 (the one I want to use) and account 2 (another one) 2) I then go to login to a service, which utilizes the Microsoft login. At first, I log in with Acct 1: 3) It asks me if I want to stay signed in. Still with Acct 1: 4) Once I click yes (same ...

  8. To remove the account, kindly open the Windows setting by pressing Windows key + i. In the settings go to Accounts > Email & Accounts. In the right pane go to Account used by other apps section then highlight the account that you want to delete then click remove. Once done, re-launch the app. Thanks for your feedback, it helps us improve the site.

  9. May 28, 2020 · Sorry for the inconvenience it may have caused. Based on the screenshot you provided, it seems you have a work account, while when logging into Office, it recognized your account as a Microsoft account. Actually, work or school account and Microsoft account are two different accounts. For more information, you can refer to What is a Microsoft ...

  10. Jan 9, 2024 · Click on the "File" tab in the top left corner. 3. Click on "Account" or "Office Account" (depending on your version of Office). 4. Under the "User Information" section, click on "Sign out". 5. Close all Office applications. 6. Press the Windows key + R on your keyboard to open the Run dialog box.