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  1. Our performance within 15 minutes. On-time monthly performance, for New Zealand domestic flights, departing within 15 minutes of scheduled departure time. 2024 – 77.8% (monthly average)

  2. For August 2024, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 72.7 per cent for on time arrivals and 74.1 per cent for on time departures.

  3. We collect performance data from all our flights using the Aircraft Communication Addressing and Reporting System (ACARS). On-time monthly performance, for Jetstar Asia (3K) flights, departing within 15 minutes of scheduled departure time.

  4. Apr 23, 2024 · The strong result follows improvements right across the airline from hiring more than 1000 new team members, bringing forward check-in and bag drop times, and appointing dedicated on time performance managers at key ports.

  5. For the year ended December 2023, on time performance (OTP) over all routes operated by participating airlines (Bonza, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 70.6 per cent for on time arrivals and 71.0 per cent for on time departures.

  6. Monthly airline on time performance data contains details of arrivals, departures and cancellations for jet services across New Zealand’s main domestic routes.

  7. The method of capturing on time performance varies between airlines utilising different recording systems. Jetstar and Qantas jet aircraft use Aircraft Communication Addressing and Reporting System (ACARS) to electronically measure on time performance.