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  1. Try fixing your product online with our easy self-help solutions to avoid repair! You can also use our Chatbot to find solution quickly from frequently used questions for your product support needs. Hours of operation: 24 hours a day, 7 days a week. Domestic Warranty: Overseas Warranty:

  2. If you require further support, please call our Customer Interaction Center at 1300 88 1233 Our team is available between Mon-Fri 9am - 6pm (except Public Holidays)

  3. Sony Service Centre @ Sony Store KLCC 322-324 Level 3, Ramlee Mall Suria KLCC Shopping Centre, Kuala Lumpur City Centre-50088

  4. Our Customer Service Personnel will be in contact with you within two working days to reconfirm the appointment schedule. Meanwhile, you may also log-on to our Sony Support Website for self-help troubleshooting tips or call our CIC hotline at 1300-88-1233 for immediate assistance.

  5. Search for a store near you. We recommend contacting the store to check stock, before making your trip.

  6. Get access to all information, keep your product up to date and enjoy great deals

  7. Find your nearest authorised service centre for professional products.

  8. Service & Support. Need help with your product? We can help you! Click on here to find answers to your concerns or talk to our live chat! Copyright © 2020 Sony Malaysia (Company No.: 16202-H).

  9. Sony Service Centre @ Sony Store KLCC 322-324, Level 3, Ramlee Hall ,Suria KLCC Shopping Centre 50088, Kuala Lumpur. Operating Hours: 11.00am - 9.00pm Mon - Sun

  10. Find information and receive instant notifications about your product. Looking for support on Sony Electronics products? Find comprehensive support information for Sony products.