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Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information.
Currently Stripe only supports one device for SMS or mobile app authentication. If you are the administrator of a Stripe merchant, you can require all team members to use two-step authentication on the Team settings page.
Stripe allows users to accept one-time or recurring online donations through a secure, Stripe-hosted payment page called Payment Links. Users can create a fixed amount donation or let donors choose the amount to donate by setting up a payment link in the Stripe Dashboard. Payment Links can be shared via email, social media, or added to a ...
Shortened descriptors are combined with a dynamic, transaction-level suffix. If you don’t set a shortened descriptor, Stripe truncates the account statement descriptor as needed to set the prefix value. If the account statement descriptor contains fewer than 10 characters, Stripe will not truncate it. Your shortened statement descriptor must ...
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Passkeys allow you to securely sign in to the Stripe Dashboard with a biometric scan or using a hardware security key without ever needing to type a password. Below are the steps to sign into the Stripe Dashboard with a passkey. Before proceeding, make sure you've registered a passkey on the Stripe account. Navigate to the Dashboard sign in page.
Trace a refund with the reference number provided on the Stripe Dashboard under Payment Details > Timeline. It could be an Acquirer Reference Number (ARN), a System Trace Audit Number (STAN), or a Retrieval Reference Number (RRN).
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Get your questions answered and find international support for Stripe. Stripe powers online payments for thousands of businesses. If you’re seeing a charge from us on your credit card statement, use this tool to look up more information about the merchant that made the charge. <style nonce="15naa0xi2sHp6v3405aEGg=="> [data-react-props-from-content] > * { display: initial; } </style>
Get your questions answered and find international support for Stripe. <style nonce="4nGUvqF4Ft2sp6id9OhrvQ=="> [data-react-props-from-content] > * { display: initial; } </style> To start using Stripe, you must provide a URL for any website, social media profile, or mobile application you use to promote your business or sell products.