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Astro GO is a companion app that is complimentary for all Astro subscribers and allows up to 2 users to stream at the same time. 200 hours of cloud recording* come complimentary with your Pay TV subscription. Astro GO+ is an add-on service that enables up to 4 users to stream Astro GO and/or Multiroom Smart TV** at the same time. The amount of ...
Technical Troubleshooting - Astro GO / Astro GO+ ERR-1001, ERR-001 - A problem occurred during playback ERR-002 - Reached the maximum number of simultaneous video streams across devices for one account
Reach out for a solution. Drop a hello, share your details, and we'll get back to you as soon as we can. Need more help? We're available near you. Sg. Udang. Sri Tg. Pinang. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.
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Astro GO is also available for streaming directly via your computer or laptop at astrogo.astro.com.my Access Astro GO app via a QR code on Channel 200 from your Astro Box Turn on your Astro Box*, go to Channel 200, scroll down to the Astro GO tab and scan your unique QR code**.
Disney+ Hotstar is available to Astro customers on the Disney+ Hotstar app on Android and iOS devices and website (DisneyPlusHotstar.my) which is accessible on tablets and connected TVs. Unfortunately, Disney+ Hotstar is not available on Astro GO. However, customers can enjoy it on the big screen via the Ultra or Ulti Box.
Astro GO is a free streaming companion app for all Astro customers to enjoy their favourite shows and channels on their smartphones, tablets, and computers - anytime, anywhere in Malaysia. Astro customers with an active Pay-TV subscription can link their accounts to watch corresponding on demand and TV channels available on Astro GO as part of their subscription.
If you have NOT made any changes to your Astro pack on or after 9th November 2021, you can enjoy up to four (4) concurrent streams on Astro GO anywhere, anytime. However, if you have Astro GO+ as part of your subscription, you will be upgraded to four (4) concurrent streams.
ERR-007 - Streaming on Astro GO while being connected to a VPN. ERR-008 - You are attempting to play a content that is not part of your subscription. ERR-1300, ERR-014 - A problem occurred during playback. ERR-009 - You are not subscribed to this content. ERR-701- Issues launching or loading the app
ERR-007 - Streaming on Astro GO while being connected to a VPN. Get help for all your Astro TV & Fibre Internet enquiries - technical issues, billings & account management, latest promotions & offerings, FAQ and more.
