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  1. Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...

  2. You can use Play store filters to search or browse apps and games that are compatible with each of your devices. On your phone: Open the Google Play app . At the top, search for an app or content. In the dropdown menu, choose a device associated with your account. On your computer: Go to play.google.com. At the top right, click the magnifying ...

  3. support.google.com › googleplayGoogle Play Help

    Use Android apps and games. Use Google Play on your device or computer. Get started with Google Play Pass. Get started with Google Play Points. Use Offers on Google Play. User policies for apps & digital content. Use a screen reader with Google Play. Find family-friendly content in Google Play. Manage your child's Google Play apps.

  4. How to update all Android apps automatically. Open the Google Play Store app . At the top right, tap the profile icon. Tap Settings Network PreferencesAuto-update apps. Select an option: Over any network to update apps using either Wi-Fi or mobile data. Over Wi-Fi only to update apps only when connected to Wi-Fi.

  5. What you can do with Google Play. Get games for Android devices and Chromebooks. Download Google Play Games Mobile App. Rent or buy movies and TV shows. Go to Google Play Movies & TV. Read or listen to books, news, and publication subscriptions. Download Google Play Books.

  6. Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  7. Find the Google Play Store app on your device's home or app screen. Touch and hold the Google Play Store app. Tap App Info . Tap Storage & cache Clear Cache. Tap Clear storage Delete. If these steps resolve your issue, re-enable password protection and parental controls. If these steps didn't resolve your issue, try to clear cache and data from ...

  8. When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you want to add. Follow the on-screen instructions.

  9. On your Android device, open the Google Play Store app . At the top right, tap the profile icon. Tap Settings General Account and device preferences Country and profiles. Tap the country where you want to add an account. Follow the on-screen instructions to add a payment method for that country.

  10. Open the Google Play app . Make sure you’re signed in to the correct Google Account. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan. Tap Manage subscription. Select the new plan you want to change to. Select a supported payment method. Tap Buy or Subscribe.

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