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If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia). oneworld Press Room
Do you need help? Malaysia Airlines customer services are committed to providing you with the best support. Contact us if you have any questions.
May 19, 2024 · Does Live Chat support international customers? Can I use Live Chat for urgent matters or emergencies? Can I get assistance with booking or changing my flight through Live Chat?
Answer. Please email customercare.mhholidays@tui.com. Ground Products & Services MHholidays.
Apr 15, 2024 · The Malaysia Airlines Live Chat feature is available for users from 7:00 am to 11:00 pm (Malaysia Time; +8 GMT), Monday to Sunday (including public holidays). Meanwhile, the Firefly Live Chat is available from 9:00 am to 6:00 pm (Malaysia Time; +8 GMT), Monday to Friday (including public holidays).
Jun 20, 2022 · The airline has ramped up its contact centre customer service headcount, more than doubling its agents since February 2022, and is continuously doing its best to strengthen its headcount to attend to the increasing number of calls received.
The most appropriate way to resolve a complaint is to contact the airline or airport directly as they would be in the best position to assist you. If you haven’t made an official complaint with your airline or airport, use the contact details listed on this page to reach out to them.
