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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

    • AmBank Malaysia

      Talk to Us. Simply talk and have a chat. We welcome your...

  2. • Acknowledge the customer’s complaints /issues within 24 hours of a working day. • Communicate clearly on the complaint /issue. • Address the complaint /issue in an equitable, objective and timely manner by informing the customer on our decision no later than 14 calendar days from the date of the receipt of the complaint /issue.

  3. Acknowledge the customer’s complaints /issues within 24 hours of a working day. Communicate clearly on the complaint /issue. Address the complaint /issue in an equitable, objective and timely manner by informing the customer on our decision no later than 14 calendar days from the date of the receipt of the complaint /issue.

  4. You are encouraged to perform your banking transactions via AmOnline’s web or mobile app which is available 24/7. Any inconvenience caused is sincerely regretted and should you have any enquiries, kindly call our Contact Centre at 03-2178 8888, operational daily from 7.00 a.m. to 11.00 p.m.

  5. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688.

  6. AmBank Group Contact Centre Pusat Panggilan AmBank. Operation Hours/Waktu Operasi: 7.00 a.m. - 11.00 p.m. (Monday - Sunday) 7.00 a.m. - 11.00 p.m. (Isnin - Ahad) Tel: +603 2178 8888 Email/Emel: customercare@ambankgroup.com

  7. key features. Your one-stop section for all your essential banking needs such as transfer money, pay bills, AmSecure authorisation and more, organised for faster access and convenience. ACCOUNTS.