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  1. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers. B. SERVICE STANDARDS. Pillar 1: Know Your Customer. Description. To understand the customer profile that enables us to:

  2. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline our key commitments and service standards in providing service to our customers. B. SERVICE STANDARDS

  3. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

  4. Treat Customers Fairly Charter. This Charter specifies our commitment to fairness which will be guided by the following: We commit to embed fair dealings into our institution’s corporate culture and core values. We ensure fair business practices in all our dealings with customers.

  5. Click on the links below to view the complete Board Charter of the respective Companies: AMMB Holdings Berhad, click here . AmInvestment Bank Berhad, click here .

  6. AmBank Group Contact Centre Pusat Panggilan AmBank. Operation Hours/Waktu Operasi: 7.00 a.m. - 11.00 p.m. (Monday - Sunday) 7.00 a.m. - 11.00 p.m. (Isnin - Ahad) Tel: +603 2178 8888 Email/Emel: customercare@ambankgroup.com

  7. Customer Care Centre: Call 1300 88 8800 at local rates. Alternatively, contact us via. Fax: 603-2272 3226. E-mail : customercare@ammetlife.com.