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  1. You can reach us at +603-2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) and our friendly customer service officer will assist you. You can also browse the sections below to learn more about the support that we provide.

    • AmBank Malaysia

      Talk to Us. Simply talk and have a chat. We welcome your...

  2. Find out the key commitments and service standards of AmBank Malaysia in providing service to its customers. See the expected outcomes, service level targets, turnaround times and contact details for various products and services.

  3. Talk to Us. Simply talk and have a chat. We welcome your feedback and inquiries. Live Chat Feedback. +603 2178 8888 (Monday – Sunday, 7.00 a.m. to 11.00 p.m.) Facebook. Twitter. customercare@ambankgroup.com. For Collection Enquiry. +603 2054 6688.

  4. Include any reference number(s), for example the account number, customer reference number or card number. Nyatakan sebarang nombor rujukan, contohnya nombor akaun, nombor rujukan pelanggan atau nombor kad. Attach supporting documents relating to the complaint, if available.

  5. Jul 12, 2023 · The phone number to reach AMBank’s customer service is +603-2178 8888. 2)Availability: The AMBank customer service phone number operates during regular business hours. The typical operating hours are from Monday to Friday, between 9:00 a.m. and 6:00 p.m. (local time).

  6. Information on time taken to deliver services to the customer i.e. expected service standard is made available through various channels. (i.e. branch /brochures /contact center /website) 2.2: We will serve customers promptly at our branch counter service. Customer Waiting Tim e • Within 10 minutes. Customer Serving Time

  7. AmBank Corporate Services Contact Centre General line : (603) 2178 3188 e-ambizcare@ambankgroup.com / amaccesscare@ambankgroup.com Business Hours (w.e.f. 2 August 2021): Monday - Friday : 8.00 a.m. - 7.00 p.m. Saturday : 8.00 a.m. - 12.00 p.m. (Closed on Sunday & Public Holidays)

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