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Apr 14, 2022 · Abstract. This paper aims to study how processes are selected for improvements in shared services centers (SSCs), and if the risk management aspect is considered during process improvements.
Nov 11, 2016 · What exactly is LEAN and why does it matter for people planning shared services – Lean is now a familiar concept to many business leaders, but do we all have an accurate and complete...
The developed Lean Six Sigma Performance Measurement Systems should become the backbone of the shared services SLAs or SPAs (Six Sigma-based Service Partnership Agreements) if a true collaborative culture with the shared services customers and stakeholders is successfully introduced upfront by the adequate change leadership intervention."
Mar 10, 2015 · Shared services are also a key building block for transformations, helping companies respond to changes in their competitive environment. They can streamline the integration process for acquisitions, and they are a principal driver of lean end-to-end processes throughout the company.
In the opening section, Why consider shared services, we briefly assess the benefits of shared services and outsourcing, and what functions and processes they might include. We also introduce a methodology for implementing shared services and each subsequent section covers a phase – from assessing feasibility,
May 1, 2024 · An introduction to Lean concept and methodology, with ready to use plan on implementing lean in the organization. Focusing on Shared Services and the business, this course provides real-life examples and tools to use in practice.
Lean management comprises four disciplines that many organizations already follow to at least some degree: delivering value efficiently to customers; enabling people to lead and contribute to their fullest potential; discovering better ways of working; and connecting strategy, goals, and meaningful purpose.
