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To chat with our live agents, go to the Home tab > Help Center > select Chat > Chat with Live Agent. Alternatively you can also reach out to our customer service team by clicking the ‘email’ icon to engage with our customer service team.
Great news, ShopeeFood is now in Shopee App! ShopeeFood is a service extension by Shopee that offers online food delivery service. Download the Shopee app now to enjoy food from your favourite restaurants!
Sep 26, 2022 · 1. Customer Service hotline. You may call our Customer Service hotline at 03-27779222. The Customer Service hotline is available from 8 am to 7 pm on Mondays to Sundays (including public holidays). 2. Email enquiry form.
Step 1: Go to the Shopee app > Click 'Me'. Step 2: Scroll down > Click on 'Chat with Shopee'. Step 3: Select a topic related to your query/issue > Click on 'Chat with Live Agent'. Step 4: When clicked on 'Chat with Live Agent' > Select Buyer or SellerStep 5: Once you select Buyer or Seller > Click which order you would like to inquire about ...
STAY SAFE WHEN SHOPPING: Never share personal details such as your account password, One-Time Password, and ShopeePay PIN number with anyone, including Shopee staff. If you suspect that your Shopee account has been compromised, contact Customer Service immediately via this Link.
ShopeeFood 2024 is here to help you save on your next online delivery order! Enjoy free delivery vouchers with minimum spend RM0, up to RM8 food discount vouchers, and other exciting meal deals so you can indulge guilt-free every day.
Jun 14, 2024 · Alternatively, you may contact Customer Service to confirm the status and we will arrange a pickup for you. 9. What happens if no rider is assigned to my order? Your order will be picked up within 30 minutes upon arranged shipment.
