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Apr 23, 2022 · I tried reaching out to Taobao on FB and they provided me a link to an English-speaking chat, but you have to login to access the chat. 🫠 My account is declared frozen so that doesn’t work. I tried to reach out again to the FB account and they just ignore it.
Jul 28, 2022 · I've tried multiple times trying to login to Taobao and failed to receive any SMS verification code these days in a row. And also tried to search for their contact services, however, it seems that all their customer services require ID/SMS login, so needless to say, I'm hopeless at this point.
