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Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...
Try these next steps: Post to the help community Get answers from community members. Contact usTell us more and we’ll help you get there. Official Google Play Help Center where you can find tips and tutorials on using Google Play and other answers to frequently asked questions.
When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you want to add. Follow the on-screen instructions.
You can use Play store filters to search or browse apps and games that are compatible with each of your devices. On your phone: Open the Google Play app . At the top, search for an app or content. In the dropdown menu, choose a device associated with your account. On your computer: Go to play.google.com. At the top right, click the magnifying ...
When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your computer, go to payment methods on Google Play. Click Add a payment method. Follow the steps on the screen. The new payment method will be added to your Google Account.
Open the Google Play app . Make sure you’re signed in to the correct Google Account. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan. Tap Manage subscription. Select the new plan you want to change to. Select a supported payment method. Tap Buy or Subscribe.
Option 2: Ask for a refund on the Google Assistant. You can also tell Google Assistant on your device that you want a Google Play refund. To request a refund from the Google Assistant, you must use US English on your device. Learn more about Google Assistant. Option 3: Get support from the developer of the app.
Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.
Find the Google Play Store app on your device's home or app screen. Touch and hold the Google Play Store app. Tap App Info . Tap Storage & cache Clear Cache. Tap Clear storage Delete. If these steps resolve your issue, re-enable password protection and parental controls. If these steps didn't resolve your issue, try to clear cache and data from ...
Go to https://play.google.com. In the top right, choose your profile icon. Choose Switch account. Select a different account. If you can't find another account, tap Use another account. Secure your account with recovery options. You can help protect your Google Account and your Google Play purchases by adding account recovery options, like a ...
