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Renewable Energy. Payment. Safety and Advisory. Smart Meters. Promotions. For General Enquiries, Please Contact TNB CareLine via Facebook @TNBCareline or Call 1-300-88-5454. Weekdays: 8.00 AM - 7.00 PM. Weekend & Public holiday: 8.00 AM - 5.00 PM. Email us at tnbcareline@tnb.com.my.
myTNB Portal. Use the same credentials as your myTNB App and login easily to myTNB Portal for a more comprehensive service offerings! Pay your bills through Express Payment (for payments less than RM250) Apply for new, upgrade and downgrade electricity supply with just a click.
Pay your electricity bill conveniently here with just your electricity account number! Search Bill by Account Number Please enter your 12-digit electricity account number:
UNDERSTANDING YOUR NEW ONLINE TNB BILL. Your freshly improved TNB bill is now in an easy-to-read and simplified 2-page format! Here's how you can understand your new bill and login to view your bill. This new layout will be available for online bill by stages.
If you are new to myTNB, register now to learn about your electricity usage, manage multiple accounts, make online bill payments and more! For further inquiries, please email tnbcareline@tnb.com.my or call TNB CareLine at 1-300-88-5454.
Pay off your outstanding electricity charges based on latest bill at Kedai Tenaga, any TNB authorised payment channels or TNB Payment Gateway. STEP 3 Get final meter reading TNB personnel take final reading and cut-off electricity supply to determine the final charges up to the account closing day.
View and pay your electricity bills anytime, anywhere and manage your TNB account(s) on the go! WHY SHOULD I GET myTNB APP? Organise and pay all your TNB bills no matter where you are with myTNB App. Experience better features and a sleek new look that makes all your TNB transactions easier and faster than ever.
BILLING ENQUIRIES 1-300-88-5454. Should you have any questions or concerns with regards to your account or billing, our trained customer service agents are always willing to help. One Stop Engagement Centre (OSEC) – 1 300 88 5454
• The ICPT mechanism allows adjustment of fuel prices every 6 months that will appear in our electricity bill, where we will pay lesser if the fuel price goes down or pay higher if the fuel price increases
AutoPay or Direct Debit is a convenient method for recurring bill payments that ensures your monthly electricity bills are paid on time with no manual effort. The amount is automatically deducted from your registered card or bank account on Monday after the issuance of your electricity bill, regardless of when the bill is issued
