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  1. You will need to contact our Business Call Centre to deactivate your Mobile Token from your current registered device. Once deactivation is done, you will need download BizChannel@CIMB Mobile App on your new mobile device in accordance with this FAQ page to access your Mobile Token.

  2. Downloading BizChannel@CIMB App on your device Download and install the “BizChannel@CIMB” Mobile App from Google Play or App Store. • To activate your Mobile Token, you will need to download BizChannel@CIMB Mobile App and Login BizChannel Website, www.cimb-bizchannel.com.my.

  3. www.cimb.bizchannel.com.my

  4. www.cimb.com.my › en › businessFAQ | CIMB

    CIMB wants to help you. Get comprehensive answers from the most frequently asked questions regarding Remittance@BizChannel. Visit our website to know more.

  5. Connect with Us. Option 1. Fill up our feedback form. Option 2. Send a secured message through CIMB Clicks, or write to us at : CIMB Bank Berhad / CIMB Islamic Bank Berhad. Customer Resolution Unit (CRU) P.O. Box 10338. GPO Kuala Lumpur. 50710 Wilayah Persekutuan. Option 3. Email to us at cru@cimb.com. Other Contact Numbers.

  6. Starting April 2023*, CIMB Clicks App users with more than one (1) registered device linked to their CIMB Clicks ID will be prompted to remove their non-primary device upon login. Users can choose to review their preferred device and deactivate their non-primary device.

  7. Quick guides to navigate BizChannel@CIMB, CIMB's online banking platform for business.