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If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia). oneworld Press Room
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You can access our live chat support by visiting our official website, selecting the ‘AskMH’ icon and clicking on the ‘Chat’ widget. Our agents are available to assist you in real-time. Others Live Chat.
Answer. All complaints/feedback must be submitted in writing by using our web-form, click HERE . This is to ensure that your feedback is registered with us, you are kept updated on the progress of your case and you receive a complete resolution to your complaint within the timeline set by MAVCOM.